Reach the information and matching service
Email [email protected] with questions about this website, comparing proposals or a request you previously sent. Explain what you need help understanding and mention your town. We do not promise a response time, an installer response or a particular outcome. For privacy choices, use the privacy request link below rather than sending sensitive records to the general mailbox.
What happens after a quote request
When you submit the assessment form, your request details are sent through our lead-delivery service for processing and sharing with independent partner solar companies. Those companies may contact you about your home and project using the contact details you supplied. This is a request for matching and comparison, not a booking, purchase or approved installation. Partner availability and responses are not guaranteed.
For a general email question, helpful context includes your town, the utility named on your bill, whether you own the property, roof questions and what you want to compare. If you are following up, identify the email address used for the request. Please do not email identification documents, account passwords, banking details or a full utility bill containing sensitive information.
Central Massachusetts focus
Our focus is Worcester, Shrewsbury, Westborough, Milford, Leominster, Fitchburg, Gardner, Auburn, Holden, Grafton, Northborough, Southborough, Clinton and Lancaster. A listed community establishes neither utility service nor installer availability. The electric utility depends on the address; check the utility named on your bill. For permits, inspections or utility authorization, contact the responsible public office or utility directly. We cannot grant those approvals.
Contact questions
Will I be contacted by more than one company?
Possibly. A quote request may be shared with more than one independent partner solar company, and those companies may contact you. We do not guarantee how many companies will respond or that a suitable installer will be available.
Is there any cost?
The assessment request and quote comparison are free to the homeowner. The solar system, equipment and installation are not free; they are paid products and services. Review a provider’s scope and terms before agreeing to anything.
What happens to my information?
Quote-request details are used for matching and shared with independent partner solar companies that may contact you. Our Privacy Policy explains collection, use and sharing. Use Do Not Sell or Share to prepare a privacy request; it is not submitted until you send the email.
Do you install solar?
No. Free Solar Panels Worcester is an information resource and installer-matching service. It is not a solar installer or financing provider. Any installation or financing agreement is with the independent provider you choose.